Our services

We have developed an expertise in supporting people with a wide range of care and support needs, with considerable experience in providing services to individuals with mental health issues, learning disabilities, physical disabilities, autism, older people (including dementia) and complex needs.

We are unique within social care in Scotland in having a Positive Behaviour Support Team, who support our staff and services to work with people with complex behaviours and additional support needs.

We have also developed various service models for individuals. We continue to develop new Services and reconfigure existing services in response to individuals, planners and commissioners.

Our approach

We work in partnership with the 28 local authorities in Scotland, providing structured support that is designed to be flexible to respond to individuals changing needs, to be unobtrusive and person centred, whilst being measurable and accountable.

Our services are managed in terms of timescales, resources and the expectations of those involved. We have a project management approach that allows staff to deliver consistently and to deal with any business contingencies that may arise.

Our staff

Our success has been achieved through our management and staff we have in place at national and local levels.

We firmly believe that having well-trained, dedicated and supported managers and staff in place is critical to ensuring we can develop, implement and deliver the kind of services the individuals, family members, carers and commissioners of services want. Our infrastructure enables us to meet and exceed requirements of services.

Our results

Through our work we have gained significant expertise and consistently demonstrate that we can:

  • Deliver to deadlines
  • Orchestrate excellent partnership working arrangements
  • Utilise our organisational infrastructure
  • Adapt our provision to the needs of different groups of individuals

Read more about our results.

Best value

We are committed to working within the Best Value Framework with our major focus on promoting independence and social inclusion. The services we provide are appropriate, responsive, flexible and inclusive and promote individual choice, respect, dignity and opportunity.  We strive to improve by consistently examining how we do things, identifying areas of improvement, highlighting good practice and acting on our findings.

Why choose us?

We pride ourselves in not shirking any challenge. We continue to grow, innovate and develop new services to meet the needs of individuals. For further information about our work or to arrange a meeting to discuss it in more detail, please contact us.

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“The Richmond Fellowship Scotland...delivers quality outcomes to service users. Supported living provision is cost effective and strategically relevant. The Richmond Fellowship Scotland is...a responsive and flexible national provider that demonstrates a commitment to continuous improvement."

Claire J Scott, Aberdeenshire Council